Service Policy of THE-FACE-ONLY

Operated by THE TEAL COMPANY, UNIPESSOAL LDA
NIPC: 517734575
Address: Rua Maria Pia, n 421 A, Distrito: Lisboa Concelho: Lisboa Freguesia: Campo de Ourique, 1350 - 197 Lisboa

At THE-FACE-ONLY, we value your time and our commitment to providing exceptional service. To ensure a smooth experience for all guests, please review our service policy:

Booking
Appointments can be made through our online form, messengers, or by phone. No prepayment is required at the time of booking.

Cancellations & No-Shows
If you cancel less than 48 hours in advance or miss your appointment, we may ask for a prepayment for future bookings.
This is necessary because short-notice cancellations prevent us from offering the slot to another guest.
Prepayments are non-refundable if the appointment is canceled less than 48 hours before the scheduled time.

Late Arrivals
If you arrive late, we may not be able to perform the full treatment. In some cases, the session may need to be shortened or rescheduled.

Payments
We accept credit/debit cards, MB Way, and cash. Payment is due at the end of the session.
Thank you for your understanding and cooperation. We are always here to provide the highest standard of care for your skin and well-being.